As a person who is not the most literate when it comes to computers, I am very grateful for your assistance. Double click on it and go to the tab called Dependencies. Modify your browser’s settings to allow Javascript to execute. It could be corrupt or just windows being windows. WIa is Windows Image Acquisition. Let us know how it goes.

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I will certainly help you out with this issue. Tell us about your experience with our site. Tech support scams are an industry-wide iwa where scammers attempt to trick you into paying for unnecessary technical support services. Europe, Middle East, Africa. Hi there, Save hours np searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Javascript is disabled in this browser. I have an HP Officejet Pro all in one with a scanner.

Driver Easy will automatically recognize your system and find the correct drivers for it. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Sharief K Replied on December 29, Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. Please enter a valid email address. During the installation, select HP Smart or the full software option to get the most out of your HP printer, and then follow the steps to set up the printer connection.


WIA Driver for Windows 7 HP Officejet Pro Plus – Fixya

The first call, the technician took control of the computer, changed a number of settings, uninstalled the WIA and an associated program, reinstalled these, and after well over 2 hours viola the computer and printer worked again for about 8 days. I have reloaded the software numerous times but the scanner still will not work. Modify your browser’s settings to allow Javascript to execute. Helpful 0 Not Helpful Flag.

Uninstall and reinstall the printer software Resolve scan connection issues by uninstalling the printer software before reinstalling the latest driver. You can’t post conmments that contain an email address. You can’t post answers that contain an email address. Posted on Jan 04, The email address entered is already associated to an account.

HP Customer Support – Software and Driver Downloads

If the error persists, continue to the next step. I am not able to get the scanner to work.


Select your operating system and version. Trying to find a driver or fix for the hp scanjet c.

Any ideas on a solution or is there a Windows 7 driver out there? WIa is Windows Image Acquisition.

HP Officejet Pro e-All-in-One Printer – Na – Driver Downloads | HP® Customer Support

I tried a number of the suggested solutions, but none of them worked. HP does nor offer a Windows 7 driver for HP Download and run it and reboot and you should be fixed.

Thank you for your patience.

Thank you Sharief K – I have just come across this exact same problem and wiz instructions have enabled me to fix the problem that I had.

But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee: In reply to ranjisamaraweera’s post on March 6,